FEATURE

BOOKING QUESTIONS

Make life simple as an accommodation owner. Capture the guest information you need, right from your booking form with Booking Questions and easily reference this during and after your guest stays.

IBEPMS
Capture all required information
Embed into booking journey
Mandatory and non-mandatory questions

BENEFITS OF Booking Questions

If your accommodation requires specific details from the guest upfront, such as car registration numbers or key codes, this is easy to capture with Inn Style’s Booking Questions feature.

Eliminate the hassle of following up on booking requests, with additional requests for more information from your guests up front. A self-catering booking system made simple.

Fully integrated into the booking journey, booking questions can be mandatory or optional for guests, ensuring you collect all the information you need, as much as possible where you want. 

Learn more about your guests before they stay and feel safe that you know about them before they arrive with simple to implement solutions from Inn Style. 

HOW BOOKING QUESTIONS WORKS

Do you require guest names, dates of birth, or child ages? These details are often required at some accommodations. Here’s how to get started:

Click the Account tab, then Guest Experience.

Underneath Guest Information, tick the box that says Collect guest data.

Click Save Changes.

If you want to know what time your guests will be arriving, set your Check In/Out Times and Inn Style will do the hard work for you. Simply go to the Accommodation tab, and click Check In Times from the menu on the left hand side.

If you want to ask more specific questions, you can set up a Booking Question.
 
Go to the Accommodation tab, then click Booking Questions.
  1. Click Create New Booking Question. Type out your question.

  2. Choose whether it’s an open ended question, or one with pre-supplied answers. If you pre-supply the answers, be sure to enter each possible answer on a separate line.

  3. Choose where you want these questions to be displayed.

  4. Select the accommodations that the question applies to. Click Save this Booking Question.

PROPERTY MANAGEMENT. SIMPLIFIED.

Inn Style’s property management system streamlines all the day-to-day running of your accommodation business, with innovative and simple-to-use products and features, leaving you to focus on growing your business.

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TURN YOUR WEBSITE INTO A BOOKING POWERHOUSE

Utilise Inn Style’s integrated booking engine on your website to take direct bookings and increase revenue instantly.

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350+ BOOKING CHANNELS

Inn Style’s channel manager displays every reservation, from all your booking channels in one place.

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MAKING THE SWITCH TO INN STYLE IS EASY.

You can sign up and use the Inn Style Property Management System today. Our onboarding specialists will import your past bookings, set up your rooms, rate types and your pictures while you enjoy a cuppa. We’re here to support you every step of the way. 

WE'VE CREATED A COMMUNITY OF USERS WHO LOVE WORKING WITH INN STYLE.

R2bn+

in booking value processed for our customers in 2025

341k

in booking value processed for our customers in 2025

75%

of bookings were direct on customers website in 2024

27

countries using Inn Style booking system

FOR DEMO PURPOSES