FEATURE
HUBSPOT CRM
Unlock the power of CRM & automate guest engagement with Inn Style’s HubSpot integration, an excellent enhancement for customers looking to optimise their CRM capabilities and guest communication across past, present, and future bookings.
BENEFITS OF HUBSPOT CRM
HubSpot is a powerful all-in-one marketing, sales, and service platform that helps businesses attract, engage, and retain customers. With seamless automation, advanced analytics, and smart CRM tools, HubSpot enables hospitality businesses to enhance their marketing strategies and customer relationships.
Every new confirmed reservation automatically creates a new contact in your HubSpot CRM, keeping your records up to date. Use HubSpot’s tools to segment customers, automate campaigns, and personalise communication effortlessly.
The integration ensures that guest details sync directly from Inn Style to HubSpot, reducing manual data entry. Enhance your marketing efforts with targeted email campaigns, guest tracking, and performance analytics.
HubSpot provides comprehensive analytics and reporting tools to help you track guest behavior, booking trends, and email campaign performance. With this integration, you can identify patterns in guest preferences, peak booking times, and conversion rates. This valuable insight allows you to refine your marketing approach, improve guest retention, and enhance overall business performance.
HOW HUBSPOT CRM WORKS
Install HubSpot Integration and then navigate to Extensions in your Inn Style account.
Under the Guest Engagement section, click on install HubSpot.
Next you’ll need to set up your HubSpot API. You need to ensure you have a HubSpot account before activating the integration. Open HubSpot > Settings > Account Setup > Integrations > Private Apps.
Click “Create a Private App”, name it (e.g., Inn_Style), and set the required permissions. Click “Create App” and copy the generated API key.
Next you can go to to the HubSpot settings in Inn Style and paste your API key into the designated field. Select your tagging preferences for customer records, click Save, switch to Active Mode, and save again. Easy.
New Reservations automatically sync when a new booking is confirmed. The guest’s Name, Email, and Phone Number will instantly appear under the Contacts tab in HubSpot.
You can also manually sync past reservations. To do so, and add previous bookings, open the reservation in Inn Style and click “Add to HubSpot”.
Once a contact is sent to HubSpot, updates must be managed within HubSpot. Any changes in Inn Style will not automatically reflect in HubSpot unless manually resent.
With HubSpot + Inn Style, you can move beyond simple guest management and unlock powerful automation, deep insights, and enhanced guest engagement, helping you scale and optimise your business like never before.
PROPERTY MANAGEMENT. SIMPLIFIED.
Inn Style’s property management system streamlines all the day-to-day running of your accommodation business, with innovative and simple-to-use products and features, leaving you to focus on growing your business.
TURN YOUR WEBSITE INTO A BOOKING POWERHOUSE
Utilise Inn Style’s integrated booking engine on your website to take direct bookings and increase revenue instantly.
350+ BOOKING CHANNELS
Inn Style’s channel manager displays every reservation, from all your booking channels in one place.
MAKING THE SWITCH TO INN STYLE IS EASY.
You can sign up and use the Inn Style Property Management System today. Our onboarding specialists will import your past bookings, set up your rooms, rate types and your pictures while you enjoy a cuppa. We’re here to support you every step of the way.
