FEATURE
PREFERRED UNIT SELECTION
For properties with multiple identical units, such as cabins, hotel rooms, glamping pods, or caravan pitches, returning guests often have a favorite unit they prefer to stay in. With Inn Style’s Preferred Unit Selection feature, guests can now choose their preferred unit at the time of booking, providing a more personalised experience and making the reservation process more convenient.
BENEFITS OF PREFERRED UNIT SELECTION
This feature helps streamline booking allocation, improves guest satisfaction, and encourages repeat stays by offering a more tailored experience.
Allowing guests to choose their preferred unit makes their stay more enjoyable, giving them control over their accommodation and ensuring a more comfortable experience.
Eliminate the need for manual guest requests and unit assignments by letting the system handle unit selection automatically during the booking process.
Guests who can book their favourite unit are more likely to return for future stays, helping you build long-term customer loyalty.
If a guest’s preferred unit is unavailable, the system automatically assigns another available unit, ensuring a hassle-free reservation process.
With just a few clicks, you can activate this feature, giving guests an enhanced booking experience without any additional complexity.
HOW PREFERRED UNIT SELECTION WORKS
To activate Unit Selection for Guests, go to Account > Guest Experience > Booking Allocations.
Tick the box “Guests can request a specific unit”. Click Save Changes to apply the update. Once enabled, guests will see the option to select a preferred unit when making a booking.
During the booking process, guests select their desired dates and room/pitch type as usual. If multiple identical units are available, they will have the option to choose a specific unit from the list. The system reserves the selected unit, ensuring it is allocated upon confirmation.
After Booking Confirmation, the guest’s preferred unit is automatically assigned to their reservation. If the requested unit is unavailable, the system follows standard allocation rules, ensuring the booking is completed smoothly.
If a unit cannot be assigned at confirmation (e.g., due to a prior booking), the system will allocate a unit using normal availability settings.
With Inn Style’s Preferred Unit Selection feature, you can give guests more control over their booking experience, increase satisfaction, and encourage repeat stays.
PROPERTY MANAGEMENT. SIMPLIFIED.
Inn Style’s property management system streamlines all the day-to-day running of your accommodation business, with innovative and simple-to-use products and features, leaving you to focus on growing your business.
TURN YOUR WEBSITE INTO A BOOKING POWERHOUSE
Utilise Inn Style’s integrated booking engine on your website to take direct bookings and increase revenue instantly.
350+ BOOKING CHANNELS
Inn Style’s channel manager displays every reservation, from all your booking channels in one place.
MAKING THE SWITCH TO INN STYLE IS EASY.
You can sign up and use the Inn Style Property Management System today. Our onboarding specialists will import your past bookings, set up your rooms, rate types and your pictures while you enjoy a cuppa. We’re here to support you every step of the way.
