FEATURE
WHATSAPP CHAT
Clear and instant communication with guests is essential for delivering a smooth booking experience. Inn Style’s WhatsApp integration allows you to connect with guests directly through the booking journey providing a quick and easy way to answer queries, reduce cart abandonment, and enhance customer engagement.
BENEFITS OF WHATSAPP CHAT
Enable guests to message you directly via WhatsApp, reducing the need for lengthy email exchanges or phone calls. Quick responses mean faster decision-making and fewer abandoned bookings.
Guests often have last-minute questions about rooms, facilities, or pricing before completing a booking. With WhatsApp integration, you can address concerns in real-time, helping guests feel confident to proceed with their reservation.
By offering direct messaging within the booking journey or reservation portal, you provide a more personalised and accessible service, improving guest satisfaction and trust.
Choose where the WhatsApp button appears—whether in the Booking Engine to assist potential guests or in the Manage Reservation area to support existing bookings.
Setting up WhatsApp in Inn Style takes just minutes, allowing you to quickly start engaging with guests without technical complexity.
By integrating WhatsApp, you can improve response times, boost conversions, and ensure a seamless guest experience—all from within Inn Style.
HOW WAITING LIST WORKS
Once a guest clicks the WhatsApp button, they can message you directly through their WhatsApp app, allowing for real-time conversations.
By offering fast, direct responses, you build trust with guests, providing a superior experience that encourages bookings and reduces cancellations.
You can adjust where and how WhatsApp appears in Inn Style at any time through the Settings section.
Quick replies to guest inquiries can prevent hesitation, keeping potential bookings on track and improving conversion rates.
For common questions (e.g., “Do you allow pets?” or “What are your check-in times?”), consider saving pre-written responses to streamline communication.
If many guests are asking the same questions, consider updating your FAQ section or booking details to preemptively provide answers and reduce inquiries.
PROPERTY MANAGEMENT. SIMPLIFIED.
Inn Style’s property management system streamlines all the day-to-day running of your accommodation business, with innovative and simple-to-use products and features, leaving you to focus on growing your business.
TURN YOUR WEBSITE INTO A BOOKING POWERHOUSE
Utilise Inn Style’s integrated booking engine on your website to take direct bookings and increase revenue instantly.
350+ BOOKING CHANNELS
Inn Style’s channel manager displays every reservation, from all your booking channels in one place.
MAKING THE SWITCH TO INN STYLE IS EASY.
You can sign up and use the Inn Style Property Management System today. Our onboarding specialists will import your past bookings, set up your rooms, rate types and your pictures while you enjoy a cuppa. We’re here to support you every step of the way.
