Do you want to be able to contact your guests easily via the Inn Style Online Booking Software? Well, now you can with our amazing Whatsapp integration!

Increase guest engagement and provide guests with a simple way to communicate quickly and effectively by displaying the WhatsApp button on your Inn Style online booking software through the booking journey. With the help of this extension, guests may contact you instantly, encouraging personalised interactions that increase guest confidence, speed up enquiries, and boost direct bookings on your website.

Click here for the Whatsapp Help Guide

Here are some ways Inn Style’s WhatsApp integration can be advantageous for guest interactions through the booking journey on your website:

1. Convenience: WhatsApp is a widely used messaging platform, and many guests already have the app installed on their devices. It allows property owners to be in touch with guests where they are most comfortable communicating, reducing the need for guests to switch to other communication channels such as emails.
2. Instant Communication: WhatsApp enables real-time communication, allowing property owners to respond quickly to guest queries and issues directly on their online booking software. Guests appreciate prompt replies, which can lead to increased customer satisfaction and loyalty.
3. Personalisation: WhatsApp conversations can feel more personalised and intimate compared to traditional guest communication methods. Property owners can create a more one-on-one connection with their guests by using the Whatsapp integration on their Inn Style online booking software.
4. Two-Way Communication: Guests can also initiate conversations with the property they are trying to make a reservation at, making it easy for them to seek assistance or ask questions.
5. Multi-Platform Access: WhatsApp can be accessed from smartphones, tablets, and desktop computers, providing flexibility for both guests and property owners in how they communicate.

Please note that the Inn Style ‘Whatsapp’ feature ONLY works for your Inn Style Online Booking Software on your website. It DOES NOT apply to OTA channels that may have their own communication settings. If applicable, these will need to be set up directly with Booking.com or Expedia themselves.

Any Questions?

If you have any further questions, please do reach out to us via the chat facility within Inn Style or email team@innstyle.co.uk.

If you are not yet an Inn Style customer and you would like some more information or would like to chat with one of our sales team members click here.