The Property Management System & The Cabins: A Short Story

property management system

Written By: Madelaine Herman

Published On: September 2, 2024

Once upon a time there was a company called Inn Style… Hopefully that was enough to elicit a small chuckle from the reader but if not, no worries – it’s still well worth the read. 

When it comes to products like Inn Style’s property management system talking about why they’re a good fit for accommodation businesses, they usually talk about why they’re better than their competitors. Come on, you know the ones – a page on their website? Outlining all of their features? Then making up a load of random things their “competitors” don’t do by comparison? It’s often effective of course, but in reality we are all very similar and the differences between us are nuanced.

So rather than slandering a mixture of features from a mixture of random other property management system products (even though we know we’re ace), we’d rather tell you a little about why our Cabin users love using the system. It’s not quite a story about finding that cabin in the mountains, away from modern civilization and living our best lives, but hopefully with a bit of imagination you’ll be able to see why Inn Style’s property management system can help drive your cabin bookings to the next level. 

Simplicity is our game and we want to keep things simple in explaining exactly what it is about Inn Style’s property management system which makes us perfect for powering your Cabin’s bookings.

1. User-Friendly Interface

property management system

Ease of Use: Inn Style’s property management system is designed with simplicity in mind, making it easy for cabin owners who are first timers to learn and use without extensive training. The neat, intuitive interface minimises the learning curve, allowing users to quickly become proficient in managing their property. 

Time-Saving: The straightforward layout and design reduce the time spent on administrative tasks, enabling you to focus more on guest experience and other important aspects of running a cabin business. What gives us that little sprinkle of je ne sais quoi where cabins are concerned is that it doesn’t matter if you are a first timer with one cabin, or a thriving business with 20, Inn Style’s property management system is guaranteed to save you time and money up front. 

2. Affordable

Cost-Effective: Inn Style’s property management system is the affordable option for managing your cabin accommodation business. As we’ve alluded to above, we love simplicity and the pricing model is no different. We keep it straightforward, with no hidden fees, ensuring you get value for your investment. 

Reduced Overhead: By automating many tasks and streamlining operations, Inn Style’s property management system helps reduce overhead costs, contributing to better overall profitability.

3. Customer Support

Property management system

Responsive Support: We’re known for our excellent customer support… and we love it! From day one, minute one, our team of genuine skin-and-bone humans provide assistance and expertise to ensure that any issues are quickly resolved and users can make the most of the system. Our support team is (and always will be) accessible, knowledgeable, and dedicated to helping our users succeed.

Training and Help Guides: Want to DIY your setup and running? No problem. We offer comprehensive training screenshares, and help guides to assist users in fully understanding and utilising all the features of the system.

4. Scalability

Growth: Inn Style’s property management system can scale with your business, accommodating increased booking volume and additional features via our extension store as and when needed. This ensures that the system grows with you, providing long-term value.

Multi-Property Management: For businesses with multiple properties, Inn Style can manage them all within a single platform, providing centralised control and coordination.

5. Channel Management

Integration with all the main Channels: Inn Style’s property management system integrates with various booking channels, ensuring that your availability is synchronised across all platforms. This helps to avoid double bookings and maximise occupancy during quieter periods.

Rate Management: Easily adjust rates on your Inn Style’s property management system to send over to Booking.com and Expedia based on information you have gathered from our reports – particular demand, seasonality, and occupancy levels. This ensures competitive pricing and maximises revenue potential for your cabin business.

More than that: We partner directly with Cabin-centric booking sites and influencers to offer special rates and extended free periods to their customers. What’s more is they love working with us! Cabin Fevers users wanting to utilise Inn Style for direct bookings for example get a whopping 3 months free when transitioning across to working with both brands. A Cabin property management system, backed by the cabin OTAs… what more can you ask for? 

6. what3words

Say goodbye to phone calls from lost guests as what3words provides your exact location to within three square metres. Our what3words integrations allows you to provide your Cabin’s precise location.

It’s all automated: Once you’ve selected your cabin using our integration, the details will be shared with your customers in both their reservation confirmation and reservation reminder emails.

It’s not at all difficult to see that we do the basics well, and that we do them well for Cabin businesses specifically. However, surely you didn’t expect us to tell you all about Inn Style’s property management system without showing you some of our favourite cabins already benefiting from our system? Well maybe you did, but we won’t disappoint. Check a few of our users below and what we love about them as users:

Huizen 

Did someone say “panoramic views”? Huizen are ‘next level’ when it comes to booking cabins with a view. Their thoughtfully designed cabins blend with the South African landscape beautifully and provide bookers with a restful stay in tranquillity. New to the Inn Style family, Huizen were unhappy with their current provider and switched to Inn Style to increase their direct bookings and reduce the admin associated with running a cabin accommodation business. Mission accomplished. 

The Unbound 

We’re loving The Unbound and their spacious luxury cabin based in the Mount Bain Private Nature Reserve. They’ve perfected the mix of an escape to nature with modern living and are the perfect retreat for both groups of friends and families alike. Inn Style’s self-serving and simple to use property management system has saved the folks at The Unbound time and money in their mission to bring a dose of nature to those looking to escape city life. 

Mount Bain 

We love all of our cabin customers and who better to shout out than the first South African cabin to join Inn Style? We simplified Mount Bain’s operations and helped to increase their direct bookings in a matter of months with our flexible booking calendar embed. Mount Bain make the most of the system and really like our Waiting List feature which allows them to capture booking intent when they’re at high occupancy.

Katrinarust

Alice & Graeme’s vision for Katrinarust is to create a space that enchants guests and what a job they are doing of turning that vision into a reality. Set in the beautiful surroundings of the Katrinarust Country Estate their cabins and cottages really are a home from home with their stunning interior design. At Inn Style we were more than happy to help increase direct bookings, providing a modern and dynamic booking system at a time when they were unhappy with their current provider. We work in partnership with all of our properties and love it when we can be the catalyst for growth.

We’ve left a doozy for last here… Stay Unique. Here at Inn Style, we’re chuffed to bits to have the folks at Stay Unique onboard using the system. These guys are taking the cabin accommodation to the next level with their luxurious interior design. Couple that with their mission to partner with landowners to bring tourism to some of South Africa’s most beautiful and undisturbed areas that were previously inaccessible. Throw in their brilliant use of our booking engine, following all of our best practices, and there’s your recipe for success… We love it when a plan comes together!

We hope this little story has provided some insight as to how Inn Style’s property management system can drive your Cabin business to the next level. There are so many ways our cabin customers can implement our dynamic booking engine and behind the scenes both the system and our team can support your growth. Check out our Best Practices Page to have a look around how our booking engine can look, and how the additional features can drive your revenue up.

If you were just thinking “I’d love to know what the customers of Inn Style actually say” have a little peak below…

“We can’t sing their praises enough! Their property management system and booking engine offer outstanding functionality comparable to larger competitors, all at an affordable price point. What sets them apart is their commitment to innovation and development, always seeking feedback from clients to improve their system. The onboarding process was made seamless thanks to Samantha’s exceptional customer service – she was proactive and communicative every step of the way. We particularly appreciate features like the waiting list function, gift vouchers, and customised automated emails, along with the embedded booking page that keeps guests on our website. The personalised and proactive customer service truly stands out, reflecting a ‘can-do’ attitude. We wish Inn Style every success with their launch in South Africa – once word gets out, they’ll undoubtedly become the go-to choice for property management system!”

We’re here to chat, to bounce ideas off and to generally provide support for our accommodation owners, whenever and wherever they are. If you are not yet an Inn Style property management system customer and you would like some more information or would like to chat with one of our sales team members click here.

If you have any further questions, please do reach out to us via the chat facility within Inn Style or email contact@innstyle.co.za.

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